Returns & Exchanges Policy
At Atlas Resell Management, we stand by the authenticity and quality of our curated fashion collection. If you are not completely satisfied with your purchase, you may initiate a return within 14 days of delivery provided the items are in their original, unworn condition with all security tags attached.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included.
- 3.Ship to Atlas
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 5 business days.
- 4.Inspection and Refund
Once our specialists verify the item's condition, your refund will be processed to your original payment method within 7-10 business days.